General Terms and Conditions of Sale

Please read our General Terms and Conditions of Sale below carefully.

 

1. Registration and Deposit

We recommend that you register as soon as possible, as the number of participants per tour is limited. We require a deposit of 35% of the total cost per person per stay at the time of registration.
You can pay by :

A – Cheque or bank transfer in euros payable to Interkultur
Our banking references are as follows:

La Banque Postale
75020 Paris, France
IBAN: FR 76 1240 6000 1100 1629 3141 068
BIC: LBPFRPP 824

B – PayPal is a fast and secure way to pay online. If you use this payment method, we ask you to add 2% of the total amount (commission fee).

 

2. Final payment

The balance is due 30 days before the departure date, payable as described above. If you wish to register for a program starting within 90 days, full payment is required at the time of registration, and the reservation will be confirmed upon receipt of your payment.

 

3. Cancellations and refunds

All cancellation requests must be made in writing. Refunds are based on the date of receipt of the written cancellation request. No refund will be given for any unused portion of the stay.

Number of days before start of trip Cancellation fee / person / program:
– Full trips: 90 days or more €150 (administration fee), 61 – 90 days 50%, 31 – 61 days 75%, 0 – 30 days 100%.
– Guiding service only: Over 10 days: free – 10 to 5 days 50%, 0 to 4 days: 100%.

 

4. Cancellation by Interkultur

Interkultur reserves the right to cancel a program or make appropriate changes in the best interest of the participants. Cancellation may be due to insufficient registrations or to circumstances beyond Interkultur’s control and responsibility. If we have to cancel a program, you will be informed as soon as possible and you will receive a full refund of your deposit or, if you wish, a rescheduled date will always be offered.

 

5. Health declaration

Participants in our programs must be in good physical health and be prepared to walk. Our activities include walking, stair climbing, visits to castles, museums and other places of interest that are not always easy to reach. Waiting and standing are also to be expected.

 

6. Loss and liability

Interkultur cannot be held responsible for any changes resulting from unforeseen events or their consequences, such as attacks, acts of war, political unrest, strikes, embargoes, demonstrations, riots, traffic jams, delays, bad weather, injunctions by administrative authorities or public authorities. Interkultur accepts no liability for theft, damage or loss of luggage, objects and/or personal effects during the trip. If you have any questions, don’t hesitate to send us an e-mail at: contact@interkultur.fr